Unbundled services – findings from our law firm pilot
13 September 2022
Unbundling is when tasks that make up a legal service are taken on by the client rather than the law firm completing the whole process. For example, the client might complete some forms themselves or attend a court hearing without representation.
We recently ran a six-month unbundling pilot in family law to help us understand the potential benefits, disadvantages and risks, as well as the barriers firms face in offering unbundled services.
Download slides as PPT (PPT 4 pages, 179KB)